Director (144 months+) Admin & HR Unit

Employee Name

Reviewer name(s)

Date of Review

Development objectives from last review cycle, if any (please bring forward from last review cycle, if applicable)

Major developments / performance accomplishments since last review (please include specific examples that demonstrate each accomplishment. Where appropriate, indicate correlations with development objectives listed above)

Development objectives for next review cycle (please document specific and measurable objectives at the end of each review cycle)

Employee Comments

Supervisor / reviewer comments



Continuous Process Improvement - Proactively creates an enabling environment for new ideas, innovations and continuous improvement. Designs and implements new or cutting edge processes in his/her department.

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Business Knowledge - Positions the firm for future success by providing tangible support in client development processes. Ensures all actions are geared towards the achievement of organizational objectives.

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Continuous Professional Development - Consciously seeks to update his / her professional knowledge by reading upates issued by relevant professional and regulatory bodies, attending relevant workshops and conferences and helps junior colleagues to plan and manage their career progression.

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Technical Knowledge / Expertise - Firm go-to person on 2 or more topics of importance to Solina and external stakeholders. Consciously develops technical skills of subordinates.

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Work planning & prioritization - Sets meaningful and specific high level priorities for team to achieve client impact. Reviews weekly priorities and provides input as needed.

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Work management - Ultimately ensures timely delivery of work products to relevant stakeholders.

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Accuracy & detail-mindedness - Reviews work of teammates to flag and correct errors. Pushes and supports teammates to continually improve their analysis and detail orientation.

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Timeliness - Supports Manager to set and ensure timely delivery of end products.

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Clarity & Conciseness - Supports junior team members to communicate concisely, through feedback, coaching and frequent evaluation.

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Grammar & Syntax - Evaluates and corrects grammar, spelling and syntax errors in team communication.

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Coherence(storylining) - In addition, ensures alignment of insights and storylines with real project/organisational impact and needs.

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Presence / Confidence / Public Speaking - Shows presence in team and client meetings through participation, focus and body language. Calls out / corrects team members not showing presence. Confidently guides discussions and draws others to participate actively.

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Influence / Persuasiveness - Deploys various acceptable tactics to persuade or influence relevant stakeholders positively. Mentors junior team members in appropriate influencing techniques.

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PowerPoint - PowerPoint slides ALWAYS meet specifications in Solina PPT manual, with NO need for edits in format, color, font. Guides subordinates to make acceptable slides and uses creative visuals beyond the standardized templates.

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Data analytics, Excel and Chart - Has built a complex model involving simple codes, and meeting Solina structure and formatting specifications. Appropriately applies charting options to depict data. Ensures that junior team members meet excel capability requirements through mentoring, opportunity creation and enforcement as needed.

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Word - Writes advanced documents including proposals and reports that consistently meet Solina quality standards. Ensures junior team members meet requirements for their levels.

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Other relevant software - Demonstrated interest and aptitude for rapidly learning usage of software that is relevant to work.

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Professionalism, Confidentiality & Integrity - Ensures professional conduct at ALL times in self and ALL colleagues. Identifies, brings to fore and takes responsibility for sanctioning infractions.

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Attendance & Punctuality - Maintains utmost respect for time. Arrives on time for scheduled activities prepares adequately beforehand to ensure seamless interractions.

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Dressing & Appearance - EXEMPLIFIES and ENFORCES Solina dress code and grooming / appearance standard among all staff.

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Flexibility, Adapting to Change - Quickly recognizes need to adjust direction or focus according to emerging project, team and Firm realities. Guides junior team mates appropriately.

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Reliability & Dedication / Commitment to Work - Holds self and team members accountable for delivering QUALITY and TIMELY outputs ALWAYS.

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Working under pressure - Recognizes need to adjust pressure level to ALWAYS ensure delivery of QUALITY and TIMELY output for team. Ensures team mates understand and respond to necessary changes in pressure demands.

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Positive energy / Inspiring enthusiasm - EXEMPLIFIES positive energy and attitude. Takes it upon him/herself to inspire enthusiasm in the team.

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Conflict Management - Takes responsibility for office-wide and stakeholder conflict resolution, using appropriate tools and strategies.

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Team Work / Cooperation - Takes responsbility for team dynamics. Quickly detects inter-personal issues or sub-optimal dynamics and takes steps to correct any problems among or between colleagues.

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Feedback & Mentoring - Actively and routinely provides positive AND constructive feedback to team mates. ENSURES understanding of feedback and follows through to ensure response to coaching / feedback. Diagnose and call out cases of non response to feedback / coaching for appropriate action.

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Ownership / Commitment to Solina - Demonstrates understanding and demonstrates ownership of Solina goals and objectives. Sees him/her self as part of the Solina family rather than just coming to work to do minimum needful for him/her.

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Volunteerism & Sacrifice - Generally ABLE and WILLING to step in to fill gaps in capacity or roles to help colleagues, team or firm when the need arises. Goes to the extra mile to ensure success of the team / firm above and beyond basic duties.

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Projection of Solina values - EXEMPLIFIES and ENFORCES Solina values at ALL times. Calls out infractions for appropriate action.

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Resource Management - Good MANAGER of Solina AND client resources, i.e., consistently CHECKS for and ENFORCES COMMON SENSE and RESPONSIBILITY in usage of resources to ensure efficiency and eliminate waste without compromising quality or safety of self, team or clients.

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Contribution to organization - Can demonstrate contribution to the achievement of the overall organisational strategy by providing leadership for his own departments/units.

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Records & information management - Ensures information management system of the organization is fit for purpose and fit for use at all times. Manages correspondence and communicates organizational information to appropriate parties as required.

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Acquisition & expense control - Develop strategic long term financial planning for operations. Ensure adequate expense control measures exist for the administrative unit.

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Facilities administration & Logistics management - Provides strategic direction for facility and asset management in line with organizational goals. Ensures all standard operating procedures meet baseline safety requirements.

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Case Advisory - Serves as an advisor in complex situations or issue resolution.

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Contract management - Consistently engages most appropriate vendors for all services and supplies. Reviews contract and acquisition requirements, manages contractor relationship and monitor contract performance for effective delivery of goods and services. Develops relationship with vendors that ensures the organization gets best value from them always. Proactively takes appropriate action to protect contractual rights of the organization and compliance with contract terms and conditions.

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Public relations / Employee liaison - "Always takes advantage of opportunities for sharing information to build relationships with people and build network that will be useful to the organization. Actively seeks ways of improving and developing working relationships within and beyond the organization. Ensures that accurate information is passed on to the most appropriate people in a timely fashion to improve working practices. Explains complicated matters simply and takes the initiative to keep other people informed as required. Always anticipates potential problems and initiates ways of improving standards. consistently uses experience, the views of others and own judgement to resolve issues appropriately. Supports and help to those in distress using various acceptable methods always. Bears ultimate responsibility in emergency situations until help arrives from responsible party."

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Policy - Routinely ensures policy sensitization through various communication channels ranging from events, activities and mails. Routinely evaluates policies to ensure they are fit for purpose and fit for use at all times. Develop means of getting feedback from all stakeholders to evaluate policies routinely.

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Process improvement - Ensure there are SOP's for all processes immediately processes are defined or updated. Routinely test all SOP's for gaps and champion all improvement initiatives or quality assurance to adoption or otherwise. Evaluates and mitigate risks associated with processes, service delivery or implementation of projects routinely.

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Project execution - Proactively ensures quality assurance in all infrastructure projects execution.

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Employee retention & recruitment - Develop strategy for retaining employees & recruiting alpha candidates in line with current organizational goals. Ensure human capacity planning for future organizational need based on potential opportunities and organizational strategy are executed in timely manner.

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Staff performance evaluation & development - Draws strategic insights from every review cycle and use same to continously improve performance management system routinely.

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Compensation & benefits management - Ensure the organization remain competitive at all times when compensation and benefits are benchmarked. Develop strategy for COLA and pay increase in line with economic indicators routinely.

Comments

Part A: General Section

Technical Capabilities

Productivity / Work Output

Communication (oral & written)

Computer Skills

Professionalism & Personal Leadership

Team Leadership

Firm Leadership

Part B: Admin & HR Section

Overall rating for review cycle